Terms and Conditions
The terms on which we provide our services.
About These Terms
These terms and conditions govern the services provided by Crown Advisors. By engaging our services, you agree to these terms. A formal engagement letter confirming scope, fees, and timeline is issued for every instruction and forms part of our agreement with you.
Nature of Our Services
Crown Advisors is not a law firm and is not regulated by the Solicitors Regulation Authority or any other legal services regulator. We do not provide reserved legal activities as defined by the Legal Services Act 2007. Our services are advisory, documentary, and support-based in nature. The Consumer Rights Act 2015 applies to all services we provide.
Fees and Payment
All fees are confirmed in writing in the engagement letter before work begins. We do not vary agreed fees without your prior written consent. An initial consultation fee applies.
Professional Standards
We hold professional indemnity insurance across all service areas and operate a named complaints procedure. We are registered with the ICO and process all personal data in line with UK GDPR and the Data Protection Act 2018.
Limitation of Scope
Where a matter requires a regulated solicitor or other regulated professional, we will advise you accordingly and can support the transition. We do not conduct litigation, exercise rights of audience where not permitted, or advise on the legal merits of a claim.