Introduction

Personal injury and negligence matters often involve complex documentation, medical evidence, and insurance processes that can be difficult to navigate without support. Crown Advisors provides structured case preparation, correspondence assistance, and advisory support to individuals dealing with these matters, either as a first step or alongside instructed solicitors.

What We Can Help With

• Initial case review – helping you understand what type of claim you may have, what evidence will be needed, and what the next steps typically look like.
• Accident and incident documentation: evidence gathering, witness account support, and incident record preparation
• Medical evidence organisation: collating and presenting medical records and reports clearly
• Insurance claim correspondence: drafting to insurers, challenging decisions, and supporting complaints
• Financial Ombudsman Service preparation for insurance-related disputes
• Pre-action protocol support under the Personal Injury Pre-Action Protocol
• Employer liability claims: advisory support and documentation for workplace injury matters
• Public liability claims: documenting incidents involving local authorities, businesses, and public spaces
• Product liability matters: advisory guidance and evidence organisation
• Whiplash and road traffic accidents: documentation support within the Official Injury Claim portal framework
• Negligence complaints to professional regulators

Important Scope Information

Crown Advisors does not conduct personal injury litigation, issue court proceedings on a client\u2019s behalf, or provide legal advice on the merits of a claim. Where a client\u2019s matter requires a regulated solicitor, we will advise accordingly. Our role is to ensure clients are well prepared, their documentation is in order, and their position is clearly set out before and during solicitor instruction.

Our goal is to make sure that by the time you speak to a solicitor, your case is in the best possible shape.