⚖

Your Trusted Partner

Professional Advisory and Legal Support Across England and Wales

Practical guidance, tribunal representation, and expert support — accessible, affordable, and fully compliant. Bridging the gap between self-help and solicitor instruction.

Book a Consultation Explore Our Services

Professionally Insured

McKenzie Friend Standards

Named Complaints Procedure

Formal Engagement Letter

Serving England and Wales

What We Do

Our Services

Ten core service areas delivering practical, accessible, and compliant support to individuals, families, and businesses.

💻

Digital & AI Legal Support

Deepfakes, online harassment, data protection, IP infringement, and crypto fraud support.

Learn More →

📋

Paralegal & Legal Support

Document drafting, case preparation, regulatory complaints, and consumer rights support.

Learn More →

⚖️

Employment Tribunal

Full preparation and lay representation for unfair dismissal, discrimination, and unpaid wages claims.

Learn More →

🏛️

Tribunal Representation

Benefits appeals, housing disputes, SEND tribunals, and other First-tier Tribunal chambers.

Learn More →

🤝

McKenzie Friend Support

Professional McKenzie Friend services for litigants in person in civil and family courts.

Learn More →

🏦

Small Claims Court

Lay representation with automatic statutory right of audience in the County Court Small Claims Track.

Learn More →

🔒

Criminal Law Support

Advisory and documentation support for individuals navigating the criminal process.

Learn More →

🩺

Personal Injury & Tort

Case preparation, correspondence, and advisory support for PI and negligence matters.

Learn More →

🕊️

Mediation & Negotiation

Structured negotiation support helping parties reach practical resolutions without litigation.

Learn More →

📊

Business & Tax Advisory

Practical business formation, HMRC compliance, tax advisory, and regulatory support for SMEs.

Learn More →

Why Choose Us

Why Crown Advisors

Accessible and Affordable

Professional support without the cost of full legal representation. Fixed fees agreed in advance with no hidden charges.

Expert Knowledge, Plain Language

We communicate clearly from day one — a clear picture of your situation, your options, and what we can realistically deliver.

Compliant Non-Reserved Practice

All services delivered within non-reserved legal activity boundaries under the Legal Services Act 2007.

Real Outcomes for Real People

We measure success by the practical difference we make for each client — not by the number of cases we take on.

Our Process

How It Works

A transparent, structured process from first contact to resolution.

1

Get in Touch

Contact us by phone, email, or our online enquiry form. Tell us briefly about your situation.

2

Receive Your Assessment

We review your matter and respond promptly with clear options, honest advice, and transparent costs.

3

We Support You Through Every Stage

From documentation to tribunal attendance — we work with you from instruction through to resolution.

Client Outcomes

Hear From Our Satisfied Clients

Discover how Crown Advisors has made a difference for our clients.

“

JS

Crown Advisors prepared my entire Employment Tribunal case and represented me at the hearing. The preparation was thorough and the outcome was far better than I expected. I could not have done this without them.

James Smith

Employment Tribunal — Unfair Dismissal

“

EJ

After my PIP appeal was initially refused, Crown Advisors helped me prepare and represent my case at tribunal. The support throughout was exceptional and we succeeded at the hearing.

Emily Jones

Tribunal Client — Benefits Appeal

“

DS

I had deepfake images of me shared online and had no idea what to do. Crown Advisors helped me document everything, issue takedown notices, and report to the right authorities. Professional and sensitive throughout.

Daniel Stewart

Digital Support — AI Misuse

“

BC

As a small business owner I needed practical help with HMRC correspondence and compliance. Crown Advisors gave me clear guidance and took the stress away completely. Accessible and affordable.

Bianca Carter

Business Advisory — SME Compliance

Ready to Get Started?

We acknowledge all enquiries promptly. For urgent matters, please say so and we will prioritise.

📞 +44 20 3916 6073

✉️ info@crownadvisors.co.uk

📍 Ilford & Croydon, London

Contact Us Today

Crown Advisors is not a law firm and is not regulated by the Solicitors Regulation Authority or any other legal services regulator. We do not provide reserved legal activities as defined by the Legal Services Act 2007. These include the conduct of litigation, the exercise of rights of audience in courts where not permitted, and the provision of legal advice on the merits of a legal claim. Our services are advisory, documentary, and support-based in nature. We hold professional indemnity insurance and operate a named complaints procedure.

About Crown Advisors

A professional advisory and legal support practice built on one principle: that everyone deserves access to professional support, regardless of their means.

Who We Are

Crown Advisors is a professional advisory and legal support practice serving individuals, families, and businesses across England and Wales.

We exist because the gap between self-help and solicitor instruction has become too wide for too many people. Legal costs are rising, processes are more complex, and for a significant number of everyday matters, professional and structured support is available without the need to instruct a solicitor.

We are not a law firm. We are a multi-disciplinary advisory practice delivering practical, accessible, and compliant support across ten core service areas.

Our Approach

We communicate plainly — clients receive a clear picture of their situation, options, and what we can realistically deliver from first contact
We work within defined boundaries — all services are delivered within non-reserved legal activity boundaries under the Legal Services Act 2007
We are outcome-focused — we measure success by the practical difference we make for each client
We are responsive — we acknowledge all enquiries promptly and keep clients informed throughout

Our Team

Crown Advisors is built on the collective expertise of a multi-disciplinary team spanning paralegal practice, tribunal representation, digital rights, criminal law support, personal injury case preparation, mediation, business advisory, and tax and accountancy.

Our team includes qualified paralegals and legal researchers, experienced tribunal representatives, trained McKenzie Friend practitioners, digital rights and data protection specialists, negotiation professionals, business compliance advisers, and qualified accountants and tax professionals.

Building Credibility Through Institutional Standards

The Crown Advisors brand is built around authority, accessibility, and trust. We build credibility through professional standards, clear compliance, and demonstrated results — not through named personal profiles.

Professional Standards

Professional Indemnity Insurance

We hold professional indemnity insurance across all service areas. Details available on request.

McKenzie Friend Standards

Our court support services adhere to the standards of the Society of Professional McKenzie Friends.

Qualified Accountancy

Tax advisory and HMRC compliance services are delivered by or under the guidance of qualified accountancy professionals.

Transparent Fees

All fees confirmed in writing before work begins. No hidden charges. No variation without prior written agreement.

Formal Engagement Letter

Every instruction begins with a formal engagement letter confirming scope, fees, timeline, and process.

Complaints Procedure

Acknowledged within two working days, investigated within fourteen. Full details on our Complaints page.

ICO Registration

Registered with the ICO. All personal data processed in line with UK GDPR and the Data Protection Act 2018.

Crown Advisors is not a law firm and is not regulated by the Solicitors Regulation Authority or any other legal services regulator. We do not provide reserved legal services as defined by the Legal Services Act 2007. Our services are advisory, documentary, and support-based in nature.

How We Work

Transparent process, clear fees, and practical support from initial enquiry to resolution.

Our Five-Step Process

1

Get in Touch

Contact us by phone, email, or online enquiry form. Tell us briefly about your situation. For matters with urgent deadlines, please flag this clearly and we will prioritise accordingly.

2

Initial Assessment

We review your matter and respond promptly. We will tell you clearly whether we can help, what that involves, and what it costs. If your matter falls outside our scope, we say so and point you in the right direction.

3

Engagement and Agreement

If you decide to proceed, we issue a formal engagement letter confirming scope, fee, and timeline. Work begins only once this is signed. No surprises, no variation without your written consent.

4

Active Support

We prepare your case, draft correspondence, attend court or tribunal with you, or support your business matter. We keep you informed at every stage throughout.

5

Resolution and Next Steps

When your matter concludes, we provide a clear summary of outcomes and guidance on any further steps. Where further action requires a regulated professional, we advise accordingly and support the transition.

Our Fee Structure

Fixed Fees

The majority of services are offered at a fixed fee agreed in advance. You know exactly what you are paying before work begins.

Hourly Rates

For matters where scope cannot be fully defined upfront, we charge an agreed hourly rate with a confirmed estimate.

Service Packages

Available for business clients seeking ongoing advisory and compliance support. Recurring support at a predictable cost.

No Hidden Charges

All fees confirmed in the engagement letter. We do not vary agreed fees without your prior written consent.

Fee Enquiries: An initial consultation fee applies. Full fee information is provided upon enquiry, tailored to your matter. Contact us to discuss your situation.

Frequently Asked Questions

Do I need a solicitor to use Crown Advisors?

No. For many tribunal, court support, and advisory matters, a solicitor is not required. Crown Advisors provides professional support within non-reserved legal activity boundaries.

Is Crown Advisors regulated?

We are not regulated by the SRA or any other legal services regulator. We are a non-reserved legal services practice under the Legal Services Act 2007, holding professional indemnity insurance across all service areas.

How much does it cost?

An initial consultation fee applies. All service fees are confirmed in writing before work begins. Contact us for full fee information tailored to your matter.

Can Crown Advisors represent me at a tribunal?

Yes. We provide full lay representation at the Employment Tribunal, the First-tier Tribunal, and the Small Claims Track of the County Court. In civil and family court proceedings beyond the Small Claims Track, we attend as your McKenzie Friend.

What if my matter is outside your scope?

We will tell you clearly and point you toward the appropriate regulated professional. We do not take on matters we cannot properly support.

How quickly can you respond?

We acknowledge all enquiries promptly. For matters with urgent deadlines, please flag this clearly and we will prioritise accordingly.

What if I am unhappy with the service?

We operate a named complaints procedure. Complaints are acknowledged within two working days and investigated within fourteen. Full details on our Complaints page.

Digital and AI Legal Support

Expert guidance and support for deepfakes, AI misuse, online harassment, data protection, IP infringement, crypto fraud, and digital reputation matters.

Digital harms are growing faster than accessible support can reach those affected. Whether you have been targeted by AI-generated content, had your intellectual property stolen online, experienced a data breach, or fallen victim to crypto fraud, Crown Advisors provides practical and structured support to help you take effective action.

AI Misuse and Synthetic Media

Deepfake and AI-generated image, video, and audio abuse — evidence guidance, platform complaints, and reporting to IWF and Action Fraud
AI voice cloning and identity impersonation — fraud documentation and regulatory reporting
AI-generated defamation and misinformation — takedown support and evidence preservation
Automated and AI-facilitated fraud — case documentation, FCA and Financial Ombudsman complaint preparation

Intellectual Property Support

Copyright infringement — DMCA and UK copyright takedown notices, platform complaint drafting, and evidence documentation
Trademark misuse — advisory guidance, correspondence to infringers, and platform reporting
Passing off and brand impersonation — evidence gathering and formal complaint drafting
Unauthorised use of creative works — takedown notice preparation for images, music, written content, and video
NFT and digital asset intellectual property disputes — advisory guidance and complaint preparation
Domain name misuse and cybersquatting — guidance on ICANN UDRP processes and correspondence support

Online Harassment and Digital Misconduct

Cyberstalking and persistent harassment — case documentation and reporting guidance under the Protection from Harassment Act 1997
Coordinated pile-on and abuse campaigns — structured complaint preparation for platforms and regulators
Non-consensual intimate imagery — platform removal requests, IWF reporting, and Online Safety Act 2023 escalation
Doxxing and personal information exposure — ICO complaint support and platform escalation

Data Protection and Privacy

Subject access requests — drafting and submission to employers, businesses, and public bodies
Right to erasure and restriction requests under UK GDPR Articles 17 and 18
ICO complaint preparation and submission with end-to-end support
Data breach support — individual rights guidance and compensation correspondence
Data broker and people search website removal — structured opt-out and erasure service
Digital footprint audit — packaged review of online data exposure with recommended actions

Online Fraud and Financial Scams

Bank and payment processor disputes — PSR mandatory reimbursement claims for authorised push payment fraud
Financial Ombudsman Service submissions — preparation and drafting
Cryptocurrency and digital asset fraud — reporting guidance, case organisation, and referral to specialist recovery firms
Romance fraud and social engineering — sensitive support, bank complaint drafting, and Action Fraud reporting

Crown Advisors provides advisory, documentation, and support services for digital harms. We do not advise on the legal merits of any civil or criminal claim. Where matters require court proceedings by a regulated solicitor, we advise accordingly and can support the transition.

Employment Tribunal Representation

Full preparation and lay representation for employment tribunal claims across England and Wales. You do not need a solicitor.

The Employment Tribunal is one of the most accessible justice forums in England and Wales. You do not need a solicitor. Crown Advisors provides full preparation and lay representation, from the earliest stages through to the final hearing.

Claims We Support

Unfair dismissal and constructive dismissal
Unlawful discrimination on grounds of sex, race, age, disability, sexual orientation, religion, and pregnancy
Unpaid wages, unlawful deductions, and unpaid holiday pay
Notice pay disputes and wrongful dismissal
Whistleblowing and protected disclosure claims
TUPE-related claims and redundancy matters

Our Service

ACAS Early Conciliation — preparation and strategic support throughout
ET1 and ET3 claim form drafting
Case preparation including chronology, evidence bundle, and witness statements
Schedule of loss preparation
Pre-hearing correspondence and case management support
Full lay representation at preliminary and final hearings
Settlement negotiation support and without-prejudice correspondence

Tiered Service Options

Tier One — Preparation Only

Full case preparation and coaching for clients attending unrepresented. Everything you need to present your case confidently.

Tier Two — Full Representation

All preparation plus full lay representation at the hearing. Crown Advisors attends and represents you throughout.

Tribunal Representation

Benefits appeals, housing disputes, SEND education appeals, and other First-tier Tribunal chambers across England and Wales.

Benefits Appeals — Social Entitlement Chamber

If you have received an adverse decision on PIP, Universal Credit, ESA, or DLA, you have the right to appeal. Independent data shows that over 60 percent of benefit appeals brought with representation succeed. Crown Advisors provides preparation and full representation to give your appeal the best possible chance.

Mandatory reconsideration correspondence and submission
Appeal form preparation
Evidence organisation and medical evidence support
Full lay representation at the tribunal hearing

Property Chamber — Housing and Leasehold Disputes

Following the Renters Rights Act 2025, which came into force on 1 May 2026, the property dispute landscape has changed significantly. Crown Advisors supports landlords and tenants across key matters now coming before the Property Chamber.

Rent repayment order applications and defences
Rent increase dispute appeals under the reformed framework
Leasehold service charge disputes
Property licensing appeals
Unlawful eviction matters under the Renters Rights Act 2025
Decent Homes Standard enforcement support
Land registration disputes — advisory and documentation support

SEND Tribunal — Education Appeals

EHCP appeal preparation and documentation
Evidence collation and expert report support
Hearing preparation and full lay representation

McKenzie Friend Support

Professional McKenzie Friend services for litigants in person in civil and family courts across England and Wales.

If you are representing yourself in civil or family court proceedings, you are entitled to bring a McKenzie Friend to provide practical support. Crown Advisors provides professional McKenzie Friend services to litigants in person across England and Wales, adhering to the standards of the Society of Professional McKenzie Friends.

What a McKenzie Friend Can Do

Provide moral support throughout the hearing
Take detailed notes of proceedings
Assist with case papers and documentation before and during the hearing
Quietly advise on the conduct of the case

Courts Where We Provide This Service

County Court — all tracks and case types
High Court — civil proceedings
Family Court — all family proceedings
Magistrates Court — civil family proceedings

Important Scope Information

As set out in the Practice Guidance issued by the Master of the Rolls, a McKenzie Friend does not hold an automatic right to address the court, speak to the judge, or examine witnesses.

Crown Advisors attends as a McKenzie Friend, not as a legal representative. You remain a litigant in person throughout. Any application for right of audience rests with the judge’s discretion and is not a standard feature of this service.

Small Claims Court Representation

Lay representation in the County Court Small Claims Track. We can attend court and speak on your behalf.

In County Court proceedings allocated to the Small Claims Track, any lay representative has an automatic statutory right of audience under the Lay Representatives (Rights of Audience) Order 1999. This means Crown Advisors can attend court and speak on your behalf without a solicitor. You must be present at the hearing for this right to apply.

Cases We Can Assist With

Consumer disputes — faulty goods, poor services, and contract disagreements
Unpaid debt recovery for individuals and small businesses
Landlord and tenant deposit disputes
Minor contractual disagreements up to the small claims limit
Holiday and travel claims

Scope Limitation: This automatic right applies in the Small Claims Track only. It does not extend to appeals against a District Judge’s decision or post-judgment hearings. In Fast Track, Multi-Track, and all other civil proceedings, Crown Advisors attends as a McKenzie Friend.

Criminal Law Support

Advisory support, case preparation assistance, and documentation guidance for individuals facing criminal matters across England and Wales.

Facing a criminal matter is one of the most stressful experiences anyone can go through. While Crown Advisors is not a criminal law firm and does not provide regulated criminal defence services, we offer structured advisory and documentation support to individuals navigating the criminal process within non-reserved legal activity boundaries.

What We Can Help With

Pre-charge advisory support — practical guidance on the investigation process and rights during police interviews
Case file organisation and documentation support — helping clients understand and organise evidence and papers
Preparation support for individuals representing themselves or working alongside a duty solicitor
Correspondence drafting to relevant authorities — formal representations and written submissions in an advisory capacity
Voluntary interview preparation — understanding the process and organising relevant documentation
Victim and witness support — helping individuals understand the process and prepare their account
Post-conviction guidance — preparation support for CCRC applications
Criminal record disclosure guidance — DBS checks, spent convictions, and disclosure obligations

Important Scope Information: Crown Advisors does not provide criminal defence advocacy, conduct criminal litigation, or appear in criminal courts as a representative. Criminal proceedings before the Magistrates Court and Crown Court require regulated legal representation. Where a client requires criminal defence services, Crown Advisors will advise accordingly.

Personal Injury and Tort Law Support

Case preparation, documentation support, and advisory guidance for personal injury, negligence, and insurance claim matters.

Personal injury and negligence matters often involve complex documentation, medical evidence, and insurance processes. Crown Advisors provides structured case preparation, correspondence assistance, and advisory support — either as a first step or alongside instructed solicitors.

What We Can Help With

Initial case assessment and documentation — helping clients understand the nature of their claim and what evidence is needed
Accident and incident documentation — structured evidence gathering and incident record preparation
Medical evidence organisation — collating and presenting medical records and reports clearly
Insurance claim correspondence — drafting formal correspondence to insurers, challenging claim decisions
Financial Ombudsman Service preparation for insurance-related disputes
Pre-action protocol support — helping clients comply with the Personal Injury Pre-Action Protocol
Employer liability claims — advisory support and documentation assistance for workplace injury matters
Public liability claims — support with documenting incidents involving local authorities and businesses
Whiplash and road traffic accidents — documentation support within the Official Injury Claim portal framework
Negligence complaints to professional bodies — drafting formal complaints where negligence by a professional is alleged

Crown Advisors does not conduct personal injury litigation, issue court proceedings, or provide legal advice on the merits of a claim. Our role is to ensure clients are well prepared and their documentation is in order before and during solicitor instruction.

Mediation and Negotiation Services

Structured negotiation support helping individuals and businesses reach practical resolutions without the cost and stress of litigation.

Most disputes do not need to go to court. Crown Advisors provides structured negotiation support and, where accreditation is in place, formal mediation services — helping individuals and businesses reach practical resolutions without the cost, time, and stress of litigation.

Track One — Supported Negotiation (Available Now)

Employment dispute negotiation and ACAS Early Conciliation support
Landlord and tenant negotiation — rent arrears, deposits, rent increase disputes, and Renters Rights Act matters
Consumer and business dispute negotiation and settlement correspondence
Debt negotiation and creditor correspondence including repayment proposals
Online dispute resolution support for airline, retail, financial, and marketplace disputes
Workplace conflict support including grievance preparation and employer correspondence
Neighbour and community dispute support — boundary, noise, and access correspondence
Ombudsman scheme preparation — Financial, Energy, Housing, and Legal Ombudsman

Track Two — Formal Mediation

Coming Soon: Crown Advisors is developing its formal mediation service subject to accreditation with a recognised mediation body. Upon accreditation, civil and commercial mediation, workplace mediation, and community dispute mediation will be available.

ACAS Early Conciliation Support

Before an Employment Tribunal claim can be submitted, ACAS contact is mandatory. Crown Advisors provides dedicated support throughout the Early Conciliation process, preparing your position and supporting correspondence through to conclusion or onward referral.

Paralegal and Legal Support Services

Professional document drafting, case preparation, regulatory complaint support, and legal correspondence across England and Wales.

Not every legal matter requires a solicitor. Many individuals and businesses need structured, professional support with documentation and correspondence. Crown Advisors provides paralegal-level support that bridges the gap between self-help and full legal representation.

Document Drafting and Correspondence

Letters before action and formal complaint correspondence
Correspondence to landlords, employers, and contracting parties
Subject access requests, data erasure requests, and regulatory notifications
Witness statement drafting support in an advisory capacity

Case Preparation and Organisation

Chronology preparation and case file structuring
Evidence bundling and indexing for tribunal and regulatory proceedings
Document review and summary preparation
Hearing preparation packs for litigants in person

Regulatory Complaint Support

Financial Ombudsman Service — end-to-end complaint preparation
Ofcom, ICO, CQC, and sector-specific regulators — complaint drafting and submission
Financial, Energy, Housing, and Legal Ombudsman — structured scheme submissions
Complaint escalation guidance and follow-up correspondence

Consumer and Civil Rights Support

Consumer dispute correspondence and small claims preparation
Section 75 and chargeback claim support
Pre-action protocol correspondence and compliance support
Local authority correspondence on housing, planning, and environmental matters

Business and Tax Advisory

Practical business formation, regulatory compliance, tax advisory, HMRC guidance, and sponsor licence support for SMEs across England and Wales.

Crown Advisors provides practical operational, compliance, and tax advisory support for sole traders, entrepreneurs, and small and medium-sized businesses. Our team includes qualified tax professionals and accountants, enabling genuinely accessible guidance on tax-efficient structuring, HMRC compliance, and regulatory obligations.

Business Formation and Structure

Guidance on sole trader, partnership, LLP, and limited company structures
Company formation process support and documentation
Partnership and shareholder agreement drafting support
Registered office and company secretarial guidance

Tax-Efficient Structuring

Comparative overview of tax treatment across different business structures
Guidance on salary, dividend, and profit extraction strategies for limited company directors
VAT registration, scheme selection, and Making Tax Digital compliance
Use of available allowances, reliefs, and exemptions

HMRC Compliance Support

VAT registration and compliance support
PAYE and payroll process guidance for small employers
Corporation Tax and self-assessment coordination
Companies House annual confirmation and filing guidance

Sponsor Licence Advisory

Sponsor licence eligibility assessment and guidance
Documentation preparation and HR systems checklist support
Compliance framework advisory for existing licence holders
Guidance on key personnel roles and duties under the licence
Support with sponsor licence renewal and reporting obligations

HMRC Correspondence Support

Drafting responses to HMRC compliance checks and enquiries
Documentation preparation for HMRC investigations
Correspondence support for penalty appeals
Case organisation for Tax Chamber referrals

Technical tax advice and HMRC filings are handled by qualified accountancy professionals. Crown Advisors provides advisory, correspondence, and documentation support in coordination with those professionals.

Get in Touch

We welcome all enquiries and respond promptly. An initial consultation fee applies — all further fees confirmed in writing before work begins.

Send an Enquiry

We acknowledge all enquiries promptly. For urgent matters, please call us directly.

Contact Details

📞

Phone

+44 20 3916 6073

✉️

Email

info@crownadvisors.co.uk

📍

London Office — Ilford

266 High Road, Ilford
London, IG1 1QF

📍

London Office — Croydon

131 South End, Croydon
London, CR0 1BJ

Response Commitment

We acknowledge all enquiries promptly. For matters with urgent deadlines, please flag this clearly when you contact us and we will prioritise accordingly.

Urgent Matters: If you are facing an imminent tribunal or court deadline, please call us directly on +44 20 3916 6073 rather than submitting the online form.

Blog and Resources

Practical guides, legal updates, and client education across all our service areas.

💻

What to do if someone has used AI to create fake images of you

A practical guide to evidence preservation, platform reporting, and your legal options under UK law.

Coming Soon →

⚖️

How to bring an unfair dismissal claim in 2026

A step-by-step practical guide from ACAS Early Conciliation through to the tribunal hearing.

Coming Soon →

🏛️

PIP tribunal appeals — why over 60% succeed with preparation

What the data shows, what makes the difference, and how to prepare your appeal properly.

Coming Soon →

🏠

The Renters Rights Act 2025 — your rights as a tenant

How rent increases are now challenged, what the new framework means, and how to appeal.

Coming Soon →

📊

Sole trader or limited company — which is more tax-efficient in 2026?

A structured comparison of the tax treatment across different business structures.

Coming Soon →

🔒

What to expect if you receive a police caution or voluntary interview invitation

Understanding your rights and how to prepare your documentation before attending.

Coming Soon →

Complaints Procedure

Crown Advisors operates a named complaints procedure with clear timelines and a commitment to fair resolution.

Our Complaints Process

1

Submit Your Complaint

Submit your complaint in writing to info@crownadvisors.co.uk. Please include your name, matter reference, and a clear description of your concern.

2

Acknowledgement

We will acknowledge your complaint within two working days of receipt.

3

Investigation

Your complaint will be investigated thoroughly and impartially within fourteen working days.

4

Response

We will provide a full written response setting out our findings and any proposed resolution.

Crown Advisors is not regulated by the Solicitors Regulation Authority. If you remain dissatisfied after our complaints procedure is exhausted, you may wish to seek independent legal advice or contact the relevant consumer protection authority.

Privacy Policy

How Crown Advisors collects, uses, and protects your personal data in line with UK GDPR and the Data Protection Act 2018.

Data We Collect

We collect personal data you provide when contacting us, including name, email address, telephone number, and details of your matter. We use this data solely to respond to your enquiry and deliver our services.

How We Use Your Data

Your data is used to communicate with you, provide the services you have requested, and comply with our legal obligations. We do not sell your data to third parties.

Your Rights

You have the right to access, correct, or request erasure of your personal data. To exercise these rights, contact us at info@crownadvisors.co.uk.

ICO Registration

Crown Advisors is registered with the Information Commissioner’s Office (ICO). All personal data is processed in line with UK GDPR and the Data Protection Act 2018.

Last updated: May 2026

Terms and Conditions

The terms on which Crown Advisors provides its services.

Service Terms

All services are provided subject to a formal engagement letter confirming scope, fees, and timeline, signed by both parties before work commences.

Scope of Services

Crown Advisors provides non-reserved legal services as defined by the Legal Services Act 2007. We do not provide reserved legal activities including the conduct of litigation, rights of audience in courts where not permitted, or legal advice on the merits of a claim.

Fees

All fees are confirmed in writing in the engagement letter before work begins. We do not vary agreed fees without your prior written consent. The Consumer Rights Act 2015 applies to all services we provide.

Complaints

We operate a named complaints procedure. Full details are on our Complaints page.

Last updated: May 2026

Cookie Policy

How Crown Advisors uses cookies on crownadvisors.co.uk.

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites function correctly and provide analytics data.

Cookies We Use

We use strictly necessary cookies to ensure the website functions correctly, and analytics cookies to understand how visitors use our site. We do not use advertising or tracking cookies without your consent.

Managing Cookies

You can control and delete cookies through your browser settings. Disabling strictly necessary cookies may affect website functionality.

Last updated: May 2026

Professional Advisory and Legal Support Across England and Wales

Our Services

Digital & AI Legal Support

Paralegal & Legal Support

Employment Tribunal

Tribunal Representation

McKenzie Friend Support

Small Claims Court

Criminal Law Support

Personal Injury & Tort

Mediation & Negotiation

Business & Tax Advisory

Why Crown Advisors

Accessible and Affordable

Expert Knowledge, Plain Language

Compliant Non-Reserved Practice

Real Outcomes for Real People

How It Works

Get in Touch

Receive Your Assessment

We Support You Through Every Stage

Hear From Our Satisfied Clients

Ready to Get Started?

About Crown Advisors

Who We Are

Our Approach

Our Team

Professional Standards

Professional Indemnity Insurance

McKenzie Friend Standards

Qualified Accountancy

Transparent Fees

Formal Engagement Letter

Complaints Procedure

ICO Registration

Ready to Speak With Our Team?

How We Work

Our Five-Step Process

Get in Touch

Initial Assessment

Engagement and Agreement

Active Support

Resolution and Next Steps

Our Fee Structure

Fixed Fees

Hourly Rates

Service Packages

No Hidden Charges

Frequently Asked Questions

Do I need a solicitor to use Crown Advisors?

Is Crown Advisors regulated?

How much does it cost?

Can Crown Advisors represent me at a tribunal?

What if my matter is outside your scope?

How quickly can you respond?

What if I am unhappy with the service?

Ready to Get Started?

Digital and AI Legal Support

AI Misuse and Synthetic Media

Intellectual Property Support

Online Harassment and Digital Misconduct

Data Protection and Privacy

Online Fraud and Financial Scams

Experiencing a Digital Harm?

Employment Tribunal Representation

Claims We Support

Our Service

Tiered Service Options

Tier One — Preparation Only

Tier Two — Full Representation

Ready to Pursue Your Employment Claim?

Tribunal Representation

Benefits Appeals — Social Entitlement Chamber

Property Chamber — Housing and Leasehold Disputes

SEND Tribunal — Education Appeals

Appeal Deadlines Are Strict

McKenzie Friend Support

What a McKenzie Friend Can Do

Courts Where We Provide This Service

Representing Yourself in Court?